![]() We had paid for 2 Suites as there’s 3 of us and our Daughter is an adult so enjoys her own space. The old room card keys were being replaced by wrist band system but it was only through hear say from other English speaking guests that we knew we had to go and ask for them to be changed. ![]() This was only mentioned to us on our first evening by reception but no other information about how the transition might affect us - Bit shambolic in terms of my husband having to advise reception that the WIFI had changed and after 3 phone calls they managed to find out what was going on in terms of how to access it. ![]() Firstly this is no longer a Hilton Hotel as unbeknown to us it was being taken over by Krystal group (think they’re a US owned group) half way through our stay, certainly not 4 stars.
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